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Earliest contact with prospective students might be in one of several forms ... a phone call, drop in or an email forward.  Keep the following in mind when responding to these queries:

  • Try to keep conversations brief and to the point.
  • Be encouraging.  Let them know where to find more information. 
  • Use the General Information Brochure.
  • Be honest.
  • Provide a list of upcoming information sessions.
  • Provide contact information for others who might be helpful to this person.
  • Make it clear that all of their questions can be answered, but that you cannot respond to each in detail instantaneously.
  • Encourage them to pursue their interest in Empire State College through appropriate channels.


Details of the process vary from center to center and program to program. 

For mentors new to the college, attending a student orientation should be a priority. 

Orientations are likely to cover the following topics:

  • The History and Geography of the College, emphasizing
    • our long-term commitment to nontraditional adult learners
    • our statewide and even international scope
    • our worldwide reputation as a leader in the field.
  • Ways of Studying
    • individualized study
    • distance learning
    • study groups
    • tutorials.

Educational Planning for Undergraduate Students

In this section of the orientation, students will learn about:

  • the concept of individualized degree program design
  • the roles that they and their mentors will play in that process described
  • how prior learning is identified and evaluated
  • how transcript credit from other institutions is treated.

Academic Assessment

Students in an undergraduate study complete a “writing sample” during the enrollment process and mentors are provided with feedback regarding the relative strengths and weaknesses of their students. 

First Meeting